Satisfied customers are the basis of our success. Through comprehensive quality management and the use of high-quality components, we can give a 7-year guarantee on our devices. This makes STAHLWERK a pioneer in Germany and Europe. We not only guarantee the highest quality, but also constantly improve our products in order to always offer our customers the best and to operate sustainably.

For welding machines and plasma cutters, the guarantee applies in particular to circuit boards and inverters. Especially for these important components, STAHLWERK grants the right to free repairs as part of the guarantee. This means that customers can enjoy the devices for a long time and, together with STAHLWERK, they are responsible for the sustainable use of electronic devices.

STAHLWERK products are designed in Germany and produced to the highest standards. The 7-year STAHLWERK guarantee applies to all electronic components installed in welding machines and plasma cutters. It also extends to the cordless devices in our brushless product line, vehicle battery chargers, filter cassettes for welding helmets and compressed air compressors from the STAHLWERK brand.

As an owner-managed company, we at STAHLWERK have paid particular attention to this for over 20 years
on solid quality and a long-term relationship with the customer. Even outside the warranty period, our customers can always contact us if they have any problems. We analyze the device in our workshop and work out the next steps together with the customer. Regardless of the guarantee and the type of problem, our service and technical staff are always available to provide customers with help and advice.